Members' Login +-
Forgot your password?
Back to home page
NIFHA | Events | NIFHA Housing Management…

NIFHA Housing Management Conference 2017

Click here to book places

Given the extensive changes currently underway in the social housing sector, NIFHA will host a one day housing management conference, on Thursday, 28 September 2017 at the Slieve Donard Hotel, Newcastle, Co. Down.

This event is being run in parallel with the NIFHA Annual Conference 2017, to offer front line staff and managers the opportunity to learn how best to address the potential challenges ahead.

Welfare reform is causing a paradigm shift in housing management across the UK. Reforms such as the introduction of Universal Credit and the Local Housing Allowance cap mean that social housing providers need to review their working practices so that they can continue to support tenants and provide homes and services.

NIFHA’s housing management conference will consider the challenges ahead and provide insights from leading figures across the UK. In addition to Universal Credit and the LHA cap, the conference will also explore ways of overcoming barriers to engaging with your tenants and the changing role of housing management. As well as an excellent programme, the conference provides valuable opportunities to network with and learn from housing leaders from across the UK.

 Sessions Include: 

  • The Experience of Universal Credit: A Tenant’s Perspective – Amanda Protheroe, Principal Lecturer, Cardiff Metropolitan University
  • Universal Credit: The Challenges for Landlords – Heather McLaughlin, Tenancy Sustainment & Support Manager, River Clyde Homes
  • Universal Credit: The Challenges for Tenants – Rhiannon Sims, Policy Officer, Citizens Advice Scotland
  • Overcoming Barriers to Engaging With Your Tenants – Helen Reynolds, Director, Social for the People,
  • The Changing Role of Housing Management – Serena Jones, Director of Homes, Communities and Services, Coastal Housing Group
  • Gateway to Affordable Credit  – Niall Alexander, Affordable Credit Associate, Carnegie UK Trust 
  • Joining the Dots: Early Intervention Support Services – Helen Dunn, Regional Family Support Hub Co-Ordinator, Health and Social Care Board


This year delegates can book one-to-one sessions with industry experts. These clinics will provide delegates with practical help and advice on a wide range of topics discussed throughout the day.

  • Communications Clinic –  Helen Reynolds, Social for the People
  • Customer Clinics – OmniLedger and SDM

Conference Dinner

Nikki Bradley on the summit of Errigal in Donegal

The inspirational Nikki Bradley will deliver this year’s keynote address, “Overcoming Adversity” at the conference dinner on Thursday night.

Diagnosed at the age of 16 with a rare form of bone cancer, Ewing’s Sarcoma, Nikki had to undergo not one but two total hip replacement operations by the time she was 26. Undeterred, Nikki decided to raise awareness of the condition by setting up the Fighting Fit for Ewing’s charity and taking on daunting physical challenges to highlight the importance of exercise for rehabilitation. She’s scaled an Icelandic glacier on crutches, abseiled off a lighthouse in Donegal, attempted Guinness World Record for the fastest woman to complete a 5k on crutches and finished the gruelling Winter Fan Dance, a gruelling 24km trek across the Brecon Beacons in Wales, also on crutches.

In recognition of her achievements, Nikki has been nominated for an Outsider Magazine and a World Women of the Year Award: previous winners of the latter include Tina Turner, Nicole Kidman and Julie Walters.

Booking Information:

Early Bird – Book by Sunday 27 August 2017

  • Members: Conference £90.00 +VAT, Conference Dinner: £55.00 +VAT
  • Associates (DfC & NIHE): £100.00 +VAT, Conference Dinner: £60.00 +VAT
  • Non-Members: Conference: £105.00 +VAT, Conference Dinner: £65.00 +VAT

Standard Rates – Bookings after Friday 25 August 2017

  • Members: Conference £110.00 +VAT, Conference Dinner: £65.00 +VAT
  • Associates (DfC & NIHE): £115.00 +VAT, Conference Dinner: £70.00 +VAT
  • Non-Members: Conference: £120.00 +VAT, Conference Dinner: £75.00 +VAT

Click here to book places (bookings for conference and dinner to be made separately)

Accommodation: special rates

  • £85 single occupancy B&B
  • £60 per person sharing B&B (double or twin room)

Note: Delegates to book own accommodation directly to hotel, tel 028 4372 61010. (quote NIFHA Conference).

Website design by Legato, Belfast
Time to load: 0.408074