The Senior Housing Officer will support the Housing Manager for Neighbourhoods with our allocations function. The role looks after key areas that go to the very heart of the business and the challenges we face. We are looking for somebody who is pro-active and forward thinking, assertive but able to build relationships. This role is about modernising allocations within the legal framework.
A third level qualification AND 2 years’ recent experience (within the last 6 years) in a customer centric environment OR 5 years’ recent experience (within last 8yrs) in housing role at officer level or above. Candidates should also have at least 1 years’ experience (within the last 4 years) of leading and managing a team.
A proven track record in allocations and voids management to provide safe and sustainable communities, is essential and you will have sound knowledge of Welfare Reform and its implications for tenants.
Candidates will need to hold a full UK driving license and be able to travel to meet the requirements of the post without reliance on public transport and be able to attend meetings outside office hours including weekends and evenings and be able respond to out-of-hours emergencies when required.
A relevant professional qualification from the Chartered Institute of Housing would be advantageous.
• Excellent remuneration package and healthcare scheme.
• Flexible working hours and a generous annual leave entitlement.
• An award winning work-life balance package
• Competitive pension scheme.
For the full job specification for the post please see the application pack